SF Slack Community Meetup Sept 11 "Enhancing Employee Experience in Slack: Self-service IT and Automation in Action"
Product
Solutions
Solutions
Customer Support
Supporting your customers in Slack, Microsoft Teams, chat, and/or email and going crazy channel hopping? See how Foqal can help centralize it all into one.
IT Help Desk
Are your employees messaging your team directly? Give them a way to create tickets directly in Slack and have all requests accounted for and automated.
HR Help Desk
Turn your HR Help Desk into a user-friendly channel on Slack or MS Teams with ticketing, analytics and workflow automation.
Halp Replacement
Foqal Slack-native support ops has ticketing, workflow, automation and analytics that work with Zendesk, Salesforce, Intercom for end-to-end service experience.
Resources
Resources
Customer Stories
What do our customers say about us? Come check out some of their stories
Blog
Want to know how to get more. Check out our blog here.
Integrations
We work with the best partners, come check out who we work with and how you can get the best out of bringing Foqal into the tools you already use
Trust & Security
Security is built into the DNA of the product. Find out more about our features, policices, and practices.
Help Center
Need some help? Check out our help resources or contact us if you need anything from us!
Company
Come find out more about us and our company.
Contact Us
Have a question for us? Want to know more about us? Come chat with us
Pricing
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In the meantime, you can download our ultimate Slack guide. It's a whitepaper that tells you everything you will need to know about Slack Support.
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Foqal Integrations
FEATURED
Slack Manager
Handles actions in Slack such as sending messages, creating channels, inviting users, etc.
View Integration
COMPLETE LIST OF INTEGRATIONS
Categories
All
Automation
Consulting
Customer Support
IT
Infrastructure
Rich Profile
Ticketing
Apollo
Enrich Customer Engagement Workflows with Apollo Contact and Company Data
Coda
Automate Support Deflection with Foqal's Coda Knowledge-base Integration
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Common Room
Streamline Common Room Management with Tagging and Support Task Automation
GitHub
Efficient GitHub Issues Management via Slack Integration
Google Admin
Foqal Agent enhances Google Admin by automating administrative tasks such as user and group management, leading to more efficient IT work processes.
Guru
Access Guru Knowledge Cards in Workflows and Automations
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HubSpot
Enhance CRM with HubSpot & Foqal: Streamline Support in Slack & Teams
Intercom
Seamless Intercom Integration with Slack & Teams channels through Foqal
Jira
Integrates with Jira or JSM to create tickets and synchronize comments and status bi-directionally.
Kandji
Effortless Apple Device Management: Kandji & Foqal Integration in Slack & Teams
Linear
Allows users to create tickets in Linear directly from Foqal Agent.
Microsoft Azure
Enhanced User Security and Access Management in Slack & Teams with Azure AD Integration
Monday.com
Streamline Monday.com Workflow with Slack and Microsoft Teams Integration
Notion
Automate Support Deflection with Foqal's Notion Knowledge-base Integration
Okta
The Foqal Okta Integration helps look display employee information in the Foqal profile sidebar and can trigger automation for actions such as adding users to groups, resetting MFA, getting users manager for approval workflows, and many other actions.
OneLogin
Enhanced User Security and Access Management in Slack & Teams with OneLogin Integration
Open AI
Use Chat GPT-4 to automatically categorize, prioritize, summarize, or whatever you like.
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PagerDuty
Streamline Incident Management in Slack & Teams with PagerDuty
PartnerHero
Automate Your Support Operations in Slack & MS Teams
Salesforce
Foqal's Salesforce Integration displays account and record information in the Foqal sidebar and allows you to manage users, contacts, cases, and custom objects in Salesforce directly from Foqal
Service Now
Bidirectional synchronization between ServiceNow and Foqal
Slack Manager
Handles actions in Slack such as sending messages, creating channels, inviting users, etc.
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Zendesk
Efficient Customer Support: Zendesk-Slack Integration with Foqal
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