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Your customers are in Slack, but your team is in Zendesk. You know creating a Zendesk ticket for each Slack conversation is a non-starter, but dividing the work between the team, making sure nothing is missed, getting account history, reports, and data from the CRM is impossible in Slack. With Foqal's Zendesk/Slack integration, manage all of your Slack conversations from across all of your customer channels while getting all the powerful features of Zendesk - all through Foqal!