Products

Products

Agent

Centralize support channels like Slack, email, and chat. Give your customers that personal touch while using the tools to allow you and your team to scale.

Home

Give your customers a Home for support requests, to create tickets, and get help from you. It's not a customer portal, its a customer Home.

Enterprise

Want to build support directly into your product? Have some unique requirements? Let's work together to understand your needs and see how we can help.

By Integration

Zendesk

Supporting customers in Slack, but using Zendesk? Finding it hard to scale? See how you can connect your Slack to Zendesk to give customers that personalized touch while using all of the tools of Zendesk

Intercom

Do you love Intercom for Chat but wish you could bring your Slack support there as well? See how you can use the Foqal Agent connector to bridge Slack and Intercom - without your customers even knowing.

Solutions

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Helpdesk

Are your employees messaging your team directly? Give them a way to create tickets directly in Slack and have all requests accounted for and automated.
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Customer Support

Supporting your customers in Slack is awesome, but how do you scale? Here are some solutions to help you get answers to each of your customers.
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Customer Success

You want to be more proactive with customers, but you don't have time. Well we can help you be proactive at scale and build great relationships with customers

...solutions pages for Customer Support and Success coming soon

Resources

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Customer Stories

What are customers like you saying?
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Foqal is building customer love for each of your clients - from enterprise to 1-person operations, have them love you equally!
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Book a Demo

Great, we will get back to you shortly with some times to chat!
In the meantime, you can download our ultimate Slack guide. It's a whitepaper that tells you everything you will need to know about Slack Support.
Download Slack Support Guide
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Customer Stories

Check out some of our happy customers and their stories!

So obviously this is not all of our customers, just a few that loved telling us how Foqal has changed their lives.

image of Akash
Akash Ganapathi
Director, Solutions Architecture, JupiterOne
Ben Robertson, customer
Ben Robertson
Director of Customer Success, Gatsby
Photo of Alyssa
Alyssa Dyas
Product Support Manager, Airspace Technologies
Michelle Fogwell
Dev Support Manager, Codefresh
Anthony Rozario
Dev Support Engineer, Codefresh
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