Lendio 5x’s IT Support Ticket Volume in Slack & Hits 100% Satisfaction
Lendio skyrocketed its IT support ticket volume by 5x in Slack, achieving a remarkable 100% customer satisfaction with the help of Foqal's seamless integration and automation.

See how IT, HR, and support teams use Foqal to run structured, automated operations - and prove the results to leadership. Filter by team to find a story that matches yours.

See how teams like yours use Foqal to run operations they can actually prove to leadership.
Lendio skyrocketed its IT support ticket volume by 5x in Slack, achieving a remarkable 100% customer satisfaction with the help of Foqal's seamless integration and automation.
A two‑person IT team slashes response times by 50%, accelerates resolutions by 70%, and secures extra headcount by leveraging Foqal’s AI routing and data‑driven insights.
Arches slashed support chaos by unifying Slack and Teams with Foqal’s hub‑spoke system, cutting context‑switching, streamlining escalations, and boosting engineering efficiency.
Learn how Codefresh transformed their Slack support operations with Foqal, gaining visibility, accountability, and reducing context switching for their agents.
Iterable streamlined support routing across Slack and Microsoft Teams with automated, availability‑aware workflows that boost efficiency and ensure seamless customer service.