Your employees are already in Slack. Your HR operations should be too.
Foqal brings structure to how HR teams receive, route, and resolve employee requests - without asking employees to submit a form or HR to learn a new tool.
Works inside the tools your team already uses every day.
No new portal. No new behavior. Employees keep asking in Slack. Your HR team finally has the structure to handle it.
Foqal for Slack
Every employee request - benefits, onboarding, sensitive matters - becomes a tracked, routed conversation without employees leaving Slack or HR switching tools.
Foqal for Microsoft Teams
The same request management, private mode, and AI deflection - built natively for Microsoft Teams. Same outcomes. No friction for employees.
Three problems that make HR harder than it needs to be.
If you manage people ops, at least one of these is why you're here.
The same questions get answered over and over
Benefits eligibility, PTO policy, onboarding checklists - two HR reps are answering the same question simultaneously with no coordination, no shared record, and no way to deflect it automatically.
Sensitive requests have nowhere private to go
Terminations, compensation discussions, performance matters - these can't happen in public Slack channels, but DMs to individual HR staff are untracked, unstructured, and invisible to the team.
Nobody knows what HR is actually handling
Requests arrive informally, get resolved informally, and disappear without a record. At the end of the quarter, there's no data on volume, no visibility into what's pending, and no way to show leadership what the people team is actually doing.
Why people teams choose Foqal
From zero DM chaos to compliance-ready audit trails - hear what HR teams say after switching to Foqal.
Non-technical admins can maintain it
No engineering help required to update policies, tweak deflection answers, or modify workflows when processes change. Any HR admin can make updates in seconds. "It's a lot more intuitive... any admin can go in there and make a slight tweak."
Structured HR support without a single new tool for employees to learn.
For employees, nothing changes. They keep asking questions in Slack the way they already do. For your HR team, everything changes.
Any Slack message - a benefits question, a PTO request, a new hire setup - becomes a structured, tracked request automatically.
- One place for everything coming in
- Works regardless of which channel or DM it started in
- No new tools for employees to learn
- Automatic categorization by request type
Private mode opens a confidential thread visible only to designated HR staff - no sensitive matter appears in shared channels.
- Internal notes stay separate from employee-facing conversation
- Every action, approval, and message is logged
- Exportable audit trail for compliance
- Role-based access controls
One request initiates a cascade of actions across IT, legal, facilities, payroll, and compliance - sequentially or simultaneously, immediately or on a scheduled date.
- Employee starts Monday? Accounts provision Sunday night
- Offboarding notifies every system, logs every step
- HR defines the workflow once, Foqal runs it every time
- No chasing, no missed handoffs
Every request is tagged by type - benefits, onboarding, policy, sensitive matter - and reportable from day one.
- Response times and volume by category
- Pending workload visibility
- Real data for headcount justification
- Show, don't tell, at quarter end
One request initiates a cascade of actions across IT, legal, facilities, payroll, and compliance - sequentially or simultaneously, immediately or on a scheduled date.
- Employee starts Monday? Accounts provision Sunday night
- Offboarding notifies every system, logs every step
- HR defines the workflow once, Foqal runs it every time
- No chasing, no missed handoffs
Every request is tagged by type - benefits, onboarding, policy, sensitive matter - and reportable from day one.
- Response times and volume by category
- Pending workload visibility
- Real data for headcount justification
- Show, don't tell, at quarter end
Any Slack message - a benefits question, a PTO request, a new hire setup - becomes a structured, tracked request automatically.
- One place for everything coming in
- Works regardless of which channel or DM it started in
- No new tools for employees to learn
- Automatic categorization by request type
Private mode opens a confidential thread visible only to designated HR staff - no sensitive matter appears in shared channels.
- Internal notes stay separate from employee-facing conversation
- Every action, approval, and message is logged
- Exportable audit trail for compliance
- Role-based access controls
One request initiates a cascade of actions across IT, legal, facilities, payroll, and compliance - sequentially or simultaneously, immediately or on a scheduled date.
- Employee starts Monday? Accounts provision Sunday night
- Offboarding notifies every system, logs every step
- HR defines the workflow once, Foqal runs it every time
- No chasing, no missed handoffs
The requests your HR team handles every day - running themselves.
Each workflow connects to the tools you already use and runs inside the channels your employees are already in.
Employee Onboarding
One request triggers account creation, group assignments, hardware ordering, payroll enrollment, and orientation scheduling - simultaneously across IT, HR, legal, and facilities. New hires are ready on day one, not chasing access on day three.
Offboarding & Access Revocation
A single offboarding request suspends accounts, removes group access, reclaims assets, notifies payroll and benefits, and logs every step for compliance - automatically. Nothing gets missed, nothing requires manual chasing.
Time-off & Approvals
PTO requests, parental leave, policy exceptions - employees submit in Slack, approvals route to the right manager automatically, and payroll or people ops gets notified when decisions finalize. No email threads, no manual follow-up.
HR Case Management
Benefits questions, compensation inquiries, accommodations - centralized intake with private threads for sensitive matters, AI deflection for common questions, and response time tracking so nothing sits unanswered.
See all use cases
Explore more HR automation workflows
Connects to the systems your HR team already uses
Pull employee data, trigger provisioning, and sync approvals - without middleware or manual export.
People teams running on Foqal
Foqal works across every internal team
The same platform that runs people operations handles IT support, customer success, and cross-functional requests.
IT Help Desk
Every IT request captured and routed automatically - across Slack, Teams, and email. Nothing disappears into a DM.
IT Operations
Structured request management, SLA tracking, and a full audit trail - running inside Slack and Teams, not alongside them.
Customer Support
One inbox for every Slack Connect channel. SLA tracking from first message to close. The confidence to commit to Slack support and charge for it.
IT Help Desk
Every IT request captured and routed automatically - across Slack, Teams, and email. Nothing disappears into a DM.
IT Operations
Structured request management, SLA tracking, and a full audit trail - running inside Slack and Teams, not alongside them.
Customer Support
One inbox for every Slack Connect channel. SLA tracking from first message to close. The confidence to commit to Slack support and charge for it.
IT Help Desk
Every IT request captured and routed automatically - across Slack, Teams, and email. Nothing disappears into a DM.
IT Operations
Structured request management, SLA tracking, and a full audit trail - running inside Slack and Teams, not alongside them.
Customer Support
One inbox for every Slack Connect channel. SLA tracking from first message to close. The confidence to commit to Slack support and charge for it.
Common questions from HR and People Ops teams
Your employees are in Slack. Your HR operations should run there too.
Join thousands of teams using Foqal to deliver faster support, automate workflows, and make employees happier.
