Stop losing IT requests in chat DMs
Foqal turns Slack and Teams conversations into tracked tickets, automated workflows, and real-time metrics - without changing how your team works. AI resolves requests and automates tasks before they reach you.
You're running IT from chat DMs
Employees DM you at 9 PM about a password reset. They tag you in channels you forgot existed. Every request lives in your memory - or dies in your unread messages.
You have no data on what your team actually does. You can't prove you need another hire. When audit season hits, you're reconstructing months of work from scattered threads.
of IT requests go completely untracked in most organizations
of IT work is invisible to leadership
"Before Foqal, I was worried. Eventually I'm going to forget a request. Eventually I'm going to drop the ball."
- IT Administrator
From chat message to resolved ticket
Tickets happen automatically. Your team just works where they already are.
Request comes in
Employee posts in channel or reacts with emoji
AI responds
Answers instantly from your knowledge base
Workflows trigger
Approvals, provisioning, escalations - automatic
Everything tracked
Metrics, SLAs, audit trails - all captured
Request comes in
Employee posts in channel or reacts with emoji
AI responds
Answers instantly from your knowledge base
Workflows trigger
Approvals, provisioning, escalations - automatic
Everything tracked
Metrics, SLAs, audit trails - all captured
AI that resolves requests and automates workflows
Most helpdesk tools slapped AI onto their existing platform. Foqal was rebuilt around it.
Password resets
Access requests
Onboarding
Offboarding
VPN setup
Email config
resolved by AI
cost reduction
faster response
IT teams that switched never look back
Regularly recommended in communities like MacAdmins - where IT professionals ask each other what actually works.
Works with your existing stack
You don't have to rip out your existing tools. Foqal integrates bi-directionally with the systems you already use.
- Okta, Azure AD, Google Workspace
- Notion, Confluence, Google Docs
- Slack + Microsoft Teams
Enterprise ready: Bring your own OpenAI API key. SOC 2 Type 2 certified.
Support more employees with fewer resources
Small IT teams use Foqal to handle enterprise-level request volumes without adding headcount.
same IT team
One team scaled from 30 to 550 employees without adding IT staff
employee ratio
2 IT staff supporting 500+ employees with 2-min response times
SLA adherence
Achieved in month one after discovering 50% of work was invisible
Your IT team deserves better than scattered DMs
Join hundreds of IT teams that stopped losing requests. Live in under a week.