Slack on its own isn’t a workflow. And as service channels and casual messaging within corporate walls proliferates, catching every user request becomes a needle-in-the-haystack moment. With Foqal Agent you have the tools to create workflows, manage user requests and automate responses.
Foqal Agent gives you control to manage Slack conversations and tickets with workflow automations that streamline your operations and improve customer service response times. Foqal integrates with a host of support and IT tooling to create automated workflow for: