Content Library

Download resources, case studies, and watch webinars to help you stay ahead of the curve with expert advice and best practices for using Slack and Teams to run IT, HR and support channels.

E-Book

Best Practices for Providing IT Support on Slack

Length
20
Minutes
Download the
E-Book
AI Driven IT (SF Slack Meetup Q1 2025)
In-Person Event
70
Minutes
Elevating Slack Support: Proven Strategies and Advanced Techniques for Exceptional Customer Service
E-Book
90
Minutes
Best Practices for Providing IT Support on Slack
E-Book
20
Minutes
Ditch the Slack DM Chaos: Regain Control of IT Support
Webinar
45
Minutes
Modernizing Customer Support: Sysdig's Slack-Powered Strategy for Automating Customer Service
Webinar
44
Minutes
Q3 SF Slack Meetup "Enhancing Employee Experience in Slack: Self-service IT & Automation in Action"
In-Person Event
76
Minutes
Q2 SF Slack Community Meetup
In-Person Event
Minutes
Q1 SF Slack Community Meetup "Slack-powered CX"
In-Person Event
81
Minutes
Streamlining Messaging-based Customer Service for Increased CSAT and Reduced Costs
Webinar
43
Minutes

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