View Jamf Pro inventory and run remote-management actions from Foqal.

Jamf Pro + Foqal Agent puts all your Apple-device magic right where tickets live. Instead of jumping between Jamf dashboards and support conversations, your team can see a user’s Macs, iPhones, iPads and Apple TVs directly inside Foqal—so triage happens in seconds, not minutes.

One-click fixes keep work flowing. From the same Foqal panel you can lock or restart a lost laptop, send a blank push to a stubborn Mac, enable Lost Mode on an iPhone, or trigger an inventory update before you even reply—all without leaving the chat.

Visibility that builds confidence. Device names, serial numbers, OS versions, security posture and last-check-in times are surfaced automatically next to every ticket, giving IT managers instant context and an auditable trail of actions that keeps employees safe and happy.

Available Actions
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Clear Passcode

Clear a device’s passcode.

Clear Passcode By Serial Number

Clear a device’s passcode using its serial number.

Device Location

Request a device’s current location.

Device Location By Serial Number

Request location for a device by serial number.

Device Lock

Lock a mobile device with a six-digit PIN.

Device Lock By Serial Number

Lock a device by serial number with a six-digit PIN.

Device Name

Rename a mobile device.

Device Name By Serial Number

Rename a device given its serial number.

Disable Lost Mode

Turn off Lost Mode on a device.

Disable Lost Mode By Serial Number

Disable Lost Mode using a device’s serial number.

Enable Lost Mode

Enable Lost Mode with a message and phone number.

Enable Lost Mode By Serial Number

Enable Lost Mode with message and phone by serial number.

Erase Device

Erase the computer (Erase All Content & Settings).

Erase Device (by Serial or Asset Tag)

Erase a device after lookup by serial or asset tag.

Get Device ID

Look up a computer’s Jamf deviceId using serial number, asset tag, or device name.

Get Recovery Key

Retrieve a Mac’s FileVault recovery key using its Jamf device ID.

Lock Device

Lock a computer with a six-digit PIN.

Lock Device (by Serial or Asset Tag)

Lock a device after looking it up by serial number or asset tag.

Passcode Lock Grace Period

Set the passcode-lock grace period (seconds).

Passcode Lock Grace Period By Serial Number

Set passcode-lock grace period using a serial number.

Play Lost Mode Sound

Play the Lost-Mode sound on a device.

Play Lost Mode Sound By Serial Number

Play Lost-Mode sound on a device by serial number.

Refresh Cellular Plans

Refresh cellular-plan data.

Refresh Cellular Plans By Serial Number

Refresh cellular-plan data using a serial number.

Restart Device

Restart a computer.

Restart Device (by Serial or Asset Tag)

Restart a device identified by serial number or asset tag.

Send Blank Push

Send a blank push notification.

Send Blank Push (by Serial or Asset Tag)

Send a blank push after device lookup by serial number or asset tag.

Shutdown Device

Shut down a computer.

Shutdown Device (by Serial or Asset Tag)

Shut down a device identified by serial number or asset tag.

Update Inventory

Force an inventory update.

Update Inventory By Serial Number

Force inventory update using a serial number.

Wallpaper

Set lock-screen wallpaper PNG (base64).

Wallpaper By Serial Number

Set lock-screen wallpaper PNG by serial number.

Learn More

Privacy & Security