PlatformYour entire operations layer. Running inside Microsoft Teams.
Foqal isn't a Teams notification bot or a webhook connector. It's the operations platform that lives natively inside Teams - so every request gets captured, routed, approved, and closed without anyone leaving the channel they're already in.
IT, HR, and support in one Teams - structured and separate.
Foqal isn't a single-team tool. Every function that handles requests can run on it simultaneously - in the same Teams environment, with completely separate queues and visibility rules.
IT in your IT channel
Every device request, access question, and incident report captured, routed, and resolved. SLA tracking runs in the background. Nothing disappears into a personal chat.
HR in your people ops channel
Benefits questions, onboarding requests, and sensitive matters - handled privately in Teams with full conversation history and compliance-ready audit trails.
Customer support across external channels
Customer requests unified into one queue. SLA tracking from first message to close. The structure to run support through Teams as a serious channel.
ITSM across your service catalog
Structured request types, change management, and audit trails — running inside Teams, not alongside it.
What Teams-first organizations accomplish with Foqal.
The requests your team handles every day - running inside Teams.
User Provisioning
Access requests route to the right manager in Teams, trigger provisioning in Azure AD or Okta, and close with a full completion log.
Access Management
Every access decision approved in Teams, logged automatically, and exportable for audit - without anyone reconstructing it from chat history.
Employee Onboarding
One Teams request triggers account creation, hardware ordering, payroll enrollment, and orientation scheduling simultaneously.
Incident Response
Urgency detected, responders notified, stakeholders updated - all inside Teams, without anyone manually coordinating the response.
See all use cases
Explore more Teams automation workflows
The tools Teams-first organizations run alongside Foqal.
Foqal connects bi-directionally to the tools your team already uses - so actions triggered in Teams update your systems of record automatically.
Stop chasing requests. Let them come to you.
You chase the work
You
Work comes to you
You in Teams
FoqalEvery team running operations in Teams uses Foqal for this.
IT is where most teams start. But the same platform handles HR, customer support, and cross-functional operations - without any structural changes.
IT Help Desk
Every IT request captured and routed automatically - across Slack, Teams, and email. Nothing disappears into a DM.
IT Operations
Structured request management, SLA tracking, and a full audit trail - running inside Slack and Teams, not alongside them.
HR & People Ops
Benefits questions, onboarding requests, and sensitive conversations - handled in Slack with the privacy and structure HR actually needs.
Customer Support
One inbox for every Slack Connect channel. SLA tracking from first message to close. The confidence to commit to Slack support and charge for it.
IT Help Desk
Every IT request captured and routed automatically - across Slack, Teams, and email. Nothing disappears into a DM.
IT Operations
Structured request management, SLA tracking, and a full audit trail - running inside Slack and Teams, not alongside them.
HR & People Ops
Benefits questions, onboarding requests, and sensitive conversations - handled in Slack with the privacy and structure HR actually needs.
Customer Support
One inbox for every Slack Connect channel. SLA tracking from first message to close. The confidence to commit to Slack support and charge for it.
IT Help Desk
Every IT request captured and routed automatically - across Slack, Teams, and email. Nothing disappears into a DM.
IT Operations
Structured request management, SLA tracking, and a full audit trail - running inside Slack and Teams, not alongside them.
HR & People Ops
Benefits questions, onboarding requests, and sensitive conversations - handled in Slack with the privacy and structure HR actually needs.
Customer Support
One inbox for every Slack Connect channel. SLA tracking from first message to close. The confidence to commit to Slack support and charge for it.
Your team is already in Teams. Your operations should be too.
See how IT, HR, and support teams use Foqal to run their entire operations inside Microsoft Teams - without asking employees to change how they work.
