Workflow Automations
No-code automation builder that routes requests, triggers approvals, and actions across your stack.
IT
Device refresh from request to enrollment — fully automated.
Foqal automates device refreshes — eligibility, approvals, procurement, MDM enrollment, and old device return — without spreadsheets, email threads, or manual tracking.
Why this matters
Device refresh fragments across IT, procurement, and facilities.
IT validates eligibility. Procurement checks inventory. Shipping coordinates delivery. MDM handles enrollment. Each step is a manual handoff. Status updates disappear into email. Old devices sit unreturned for months because nobody's tracking them. The asset register falls out of sync and IT can't report on refresh cycles or costs accurately.
How Foqal Handles It
From refresh request to enrolled device — no chasing required.
The entire device refresh workflow runs inside Slack and Teams. Every step is automated and tracked from eligibility validation through old device return.
What powers this
Built for the full hardware lifecycle.
The mechanics that keep every device accounted for.
Under the hood
The platform capabilities that make this run.
Works natively with your stack
Your existing MDM and asset management tools stay. Foqal connects them.
Foqal connects bi-directionally to the device management and procurement tools your IT team already uses.
Real outcomes
What it looks like when device refresh runs automatically.
5× — volume increase handled by a 3-person team without adding headcount
~ IT team
Common use cases
Other use cases teams run alongside device refresh.
Where this fits
Device refresh is a core part of how IT runs on Foqal.
IT Help Desk
Every IT request captured and routed automatically - across Slack, Teams, and email. Nothing disappears into a DM.
Learn more
IT Operations
Structured request management, SLA tracking, and a full audit trail - running inside Slack and Teams, not alongside them.
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HR & People Ops
Benefits questions, onboarding requests, and sensitive conversations - handled in Slack with the privacy and structure HR actually needs.
Learn more
Customer Support
One inbox for every Slack Connect channel. SLA tracking from first message to close. The confidence to commit to Slack support and charge for it.
Learn more
IT Help Desk
Every IT request captured and routed automatically - across Slack, Teams, and email. Nothing disappears into a DM.
Learn more
IT Operations
Structured request management, SLA tracking, and a full audit trail - running inside Slack and Teams, not alongside them.
Learn more
HR & People Ops
Benefits questions, onboarding requests, and sensitive conversations - handled in Slack with the privacy and structure HR actually needs.
Learn more
Customer Support
One inbox for every Slack Connect channel. SLA tracking from first message to close. The confidence to commit to Slack support and charge for it.
Learn more
IT Help Desk
Every IT request captured and routed automatically - across Slack, Teams, and email. Nothing disappears into a DM.
Learn more
IT Operations
Structured request management, SLA tracking, and a full audit trail - running inside Slack and Teams, not alongside them.
Learn more
HR & People Ops
Benefits questions, onboarding requests, and sensitive conversations - handled in Slack with the privacy and structure HR actually needs.
Learn more
Customer Support
One inbox for every Slack Connect channel. SLA tracking from first message to close. The confidence to commit to Slack support and charge for it.
Learn more
Common questions
Things teams usually ask about device refresh automation.
You configure eligibility rules in Foqal's workflow builder — based on device age (e.g., 3 years), role requirements, or performance issues. Foqal checks the asset register for the employee's current device and validates against policy automatically. Exceptions are flagged for manual approval.
Foqal checks your inventory system first. If out of stock, it creates a purchase order in your procurement system (Ramp, Coupa, or via webhook) and tracks fulfillment. The employee is notified of the expected delivery window automatically.
Yes. Foqal integrates with Apple Business Manager, Android Enterprise, and Windows Autopilot for zero-touch enrollment. Corporate profiles, apps, and settings deploy automatically when the employee turns on the device.
Foqal sends return instructions and a prepaid shipping label to the employee. When the device is shipped back, IT logs the return in Foqal. MDM verifies remote wipe completion. The asset register updates automatically, and the device is marked for refurbishment or recycling.
Foqal has native integrations with Jamf, Kandji, and Microsoft Intune for MDM. For asset management, Foqal connects to Jira, Notion, and CMDB systems via API. Procurement integrations include Ramp, Coupa, and custom webhooks.
Device refresh that runs itself. Asset tracking that stays accurate.
See how IT teams use Foqal to automate device refresh workflows — from eligibility checks to MDM enrollment — without spreadsheets or manual coordination.
