Request Management
Every request captured, tracked, and closed with a full audit trail - from first message to resolution.
People
Benefits questions answered instantly — or escalated to People Ops with full context.
Foqal answers common benefits questions instantly from your employee handbook and plan documents — and routes sensitive cases to People Ops with full context already captured.
Why this matters
HR answers the same benefits questions every single day.
Benefits questions arrive in scattered DMs, random Slack channels, and email threads. HR answers the same enrollment, FSA, and PTO questions dozens of times a week — burning hours that should go to strategic work. When a question does need HR, the context is fragmented and HR has to start from scratch.
