Automate these workflows and actions through the Foqal + Ticket Context integration.
Delets a stored context value.
Adds a line to the ticket context on the right side of the panel
Gets a stored context value.
Gets the current timestamp
Sets custom a value that will be associated with the ticket and can be displayed on the right side of the screen.
Other integrations that work great with Foqal.
Request access to apps and resources in Ploy on behalf of your team.
Foqal Agent integrates with Common Room to access member information, automate actions like tagging, and fully automate common support tasks, streamlining community management and support processes.
Upland Right Answers allows you to search and inject articles into your conversations.
Get started with Foqal and set up your Ticket Context integration in minutes.