View Intune-managed devices, user info, and installed apps—and run remote actions like lock, restart, sync, and wipe—all from Foqal.

Microsoft Intune + Foqal Agent puts endpoint management right where tickets live. Instead of switching between the Intune portal and support conversations, your team can see a user's Windows PCs, Macs, iPhones, iPads, and Android devices directly inside Foqal—so triage happens in seconds, not minutes.

One-click device actions keep work flowing. From the same Foqal panel you can remotely lock a lost laptop, restart a stuck workstation, trigger a policy sync, initiate a Defender scan, wipe a compromised device, or rename a machine—all without leaving the chat.

Visibility that builds confidence. Device names, serial numbers, OS versions, compliance state, encryption status, and last-sync times are surfaced automatically next to every ticket, giving IT teams instant context and an auditable trail of actions that keeps employees safe and productive.

Available Actions

Find User Devices

See which Intune-managed devices are assigned to a specific person.

Get Device Details

Get full information about a specific managed device by its Intune device ID.

Locate Device

Request the current location of a managed device.

Locate User's Device

Select a user and choose which of their devices to request the current location for.

Lock Device

Remotely lock a managed device by its Intune device ID.

Lock Device by Serial

Find a device by its serial number and remotely lock it.

Lock User's Device

Select a user and choose which of their devices to remotely lock.

Rename Device

Set a new name for a managed device.

Rename User's Device

Select a user and choose which of their devices to rename.

Reset Passcode

Reset the passcode on a managed device.

Reset Passcode on User's Device

Select a user and choose which of their devices to reset the passcode on.

Restart Device

Remotely restart a managed device by its Intune device ID.

Restart User's Device

Select a user and choose which of their devices to restart.

Retire Device

Retire a device from Intune management. Company data is removed but personal data stays.

Retire User's Device

Select a user and choose which of their devices to retire from Intune management.

Shutdown Device

Remotely shut down a managed device.

Shutdown User's Device

Select a user and choose which of their devices to shut down.

Sync Device

Force a device to check in with Intune and receive pending policies.

Sync User's Device

Select a user and choose which of their devices to force an Intune policy sync.

User & Devices AI Read

Returns all Intune user and device information for a given user. This action is used by the AI agent.

Windows Defender Scan

Trigger a Windows Defender antivirus scan on a managed device.

Windows Defender Scan on User's Device

Select a user and choose which of their devices to run a Windows Defender scan on.

Wipe Device

Factory-reset a managed device, removing all data and apps. This is a destructive action.

Wipe User's Device

Select a user and choose which of their devices to factory-reset. This is a destructive action.