Microsoft Intune + Foqal Agent puts endpoint management right where tickets live. Instead of switching between the Intune portal and support conversations, your team can see a user's Windows PCs, Macs, iPhones, iPads, and Android devices directly inside Foqal—so triage happens in seconds, not minutes.
One-click device actions keep work flowing. From the same Foqal panel you can remotely lock a lost laptop, restart a stuck workstation, trigger a policy sync, initiate a Defender scan, wipe a compromised device, or rename a machine—all without leaving the chat.
Visibility that builds confidence. Device names, serial numbers, OS versions, compliance state, encryption status, and last-sync times are surfaced automatically next to every ticket, giving IT teams instant context and an auditable trail of actions that keeps employees safe and productive.