Jamf Pro + Foqal Agent puts all your Apple-device magic right where tickets live. Instead of jumping between Jamf dashboards and support conversations, your team can see a user’s Macs, iPhones, iPads and Apple TVs directly inside Foqal—so triage happens in seconds, not minutes.
One-click fixes keep work flowing. From the same Foqal panel you can lock or restart a lost laptop, send a blank push to a stubborn Mac, enable Lost Mode on an iPhone, or trigger an inventory update before you even reply—all without leaving the chat.
Visibility that builds confidence. Device names, serial numbers, OS versions, security posture and last-check-in times are surfaced automatically next to every ticket, giving IT managers instant context and an auditable trail of actions that keeps employees safe and happy.
Automate these workflows and actions through the Foqal + Jamf Pro integration.
Clear a device’s passcode.
Clear a device’s passcode using its serial number.
Request a device’s current location.
Request location for a device by serial number.
Lock a mobile device with a six-digit PIN.
Other integrations that work great with Foqal.
View Intune-managed devices, user info, and installed apps—and run remote actions like lock, restart, sync, and wipe—all from Foqal.
Foqal's PagerDuty integration allows users to start incidents in PagerDuty, calling the appropriate people in an emergency situation
Request access to apps and resources in Ploy on behalf of your team.
Get started with Foqal and set up your Jamf Pro integration in minutes.
Lock a device by serial number with a six-digit PIN.
Rename a mobile device.
Rename a device given its serial number.
Turn off Lost Mode on a device.
Disable Lost Mode using a device’s serial number.
Enable Lost Mode with a message and phone number.
Enable Lost Mode with message and phone by serial number.
Erase the computer (Erase All Content & Settings).
Erase a device after lookup by serial or asset tag.
Look up a computer’s Jamf deviceId using serial number, asset tag, or device name.
Retrieve a Mac’s FileVault recovery key using its Jamf device ID.
Gets information about the user and the user's devices.
Lock a computer with a six-digit PIN.
Lock a device after looking it up by serial number or asset tag.
Set the passcode-lock grace period (seconds).
Set passcode-lock grace period using a serial number.
Play the Lost-Mode sound on a device.
Play Lost-Mode sound on a device by serial number.
Refresh cellular-plan data.
Refresh cellular-plan data using a serial number.
Restart a computer.
Restart a device identified by serial number or asset tag.
Send a blank push notification.
Send a blank push after device lookup by serial number or asset tag.
Shut down a computer.
Shut down a device identified by serial number or asset tag.
Force an inventory update.
Force inventory update using a serial number.
Set lock-screen wallpaper PNG (base64).
Set lock-screen wallpaper PNG by serial number.