Microsoft Intune + Foqal Agent puts endpoint management right where tickets live. Instead of switching between the Intune portal and support conversations, your team can see a user's Windows PCs, Macs, iPhones, iPads, and Android devices directly inside Foqal—so triage happens in seconds, not minutes.
One-click device actions keep work flowing. From the same Foqal panel you can remotely lock a lost laptop, restart a stuck workstation, trigger a policy sync, initiate a Defender scan, wipe a compromised device, or rename a machine—all without leaving the chat.
Visibility that builds confidence. Device names, serial numbers, OS versions, compliance state, encryption status, and last-sync times are surfaced automatically next to every ticket, giving IT teams instant context and an auditable trail of actions that keeps employees safe and productive.
Automate these workflows and actions through the Foqal + Microsoft Intune integration.
See which Intune-managed devices are assigned to a specific person.
Get full information about a specific managed device by its Intune device ID.
Request the current location of a managed device.
Select a user and choose which of their devices to request the current location for.
Remotely lock a managed device by its Intune device ID.
Other integrations that work great with Foqal.
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Find a device by its serial number and remotely lock it.
Select a user and choose which of their devices to remotely lock.
Set a new name for a managed device.
Select a user and choose which of their devices to rename.
Reset the passcode on a managed device.
Select a user and choose which of their devices to reset the passcode on.
Remotely restart a managed device by its Intune device ID.
Select a user and choose which of their devices to restart.
Retire a device from Intune management. Company data is removed but personal data stays.
Select a user and choose which of their devices to retire from Intune management.
Remotely shut down a managed device.
Select a user and choose which of their devices to shut down.
Force a device to check in with Intune and receive pending policies.
Select a user and choose which of their devices to force an Intune policy sync.
Returns all Intune user and device information for a given user. This action is used by the AI agent.
Trigger a Windows Defender antivirus scan on a managed device.
Select a user and choose which of their devices to run a Windows Defender scan on.
Factory-reset a managed device, removing all data and apps. This is a destructive action.
Select a user and choose which of their devices to factory-reset. This is a destructive action.
