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Supporting your customers in Slack, Microsoft Teams, chat, and/or email and going crazy channel hopping? See how Foqal can help centralize it all into one.
IT Help Desk
Are your employees messaging your team directly? Give them a way to create tickets directly in Slack and have all requests accounted for and automated.
HR Help Desk
Turn your HR Help Desk into a user-friendly channel on Slack or MS Teams with ticketing, analytics and workflow automation.
Halp Replacement
Foqal Slack-native support ops has ticketing, workflow, automation and analytics that work with Zendesk, Salesforce, Intercom for end-to-end service experience.
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Security is built into the DNA of the product. Find out more about our features, policices, and practices.
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In the meantime, you can download our ultimate Slack guide. It's a whitepaper that tells you everything you will need to know about Slack Support.
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Kevin Cox
Marketing
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Foqal
Kevin is a growth marketing leader in charge of Foqal's marketing strategy.
Events
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Articles
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The Joyfulness of Slack Customer Service for the Cognitive Miser
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The Art of Apologizing to Customers
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Taking the Maintenance out of High-Maintenance Help Desk Users
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Foqal Attains SOC 2 Type 2 Certification, Your Data is Safe with Us
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7 Paths to Customer Service Delight in Slack
May 7, 2024
3
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Navigating the Black Hole: Balancing Customer Satisfaction and Operational Challenges in Slack
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SF Slack Community: Slack-powered CX for Exceptional Customer Service
May 7, 2024
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Case Studies
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Past Events
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