Integrates Foqal with Slite for AI-powered answers and documentation indexing

The Slite integration for Foqal connects your team’s internal knowledge base directly to every conversation, workflow, and automation that happens inside Foqal.

With Slite, teams document decisions, processes, and product insights in a clean, collaborative workspace. By linking it to Foqal, those insights become instantly discoverable — powering AI-driven answers, faster support resolutions, and smarter deflection for your customers and agents alike.

Once connected, Foqal can index all your Slite notes, including rich text and embedded media, and make that information searchable through both the Knowledge Deflection and Answer Provider features. You can also query Slite directly from within a Foqal workflow: ask a natural-language question like “What’s our refund policy?” or “How do I reset the staging database?” — and Foqal will use Slite’s built-in /ask endpoint to return the most relevant answer, complete with context and source links.

✨ What you can do

• Instantly search Slite content from within Foqal workflows to surface relevant documentation, SOPs, or onboarding guides.
• Deflect repetitive questions by indexing Slite notes into Foqal’s unified knowledge base for automated support suggestions.
• Ask AI-powered questions using Slite’s /ask API — get concise answers generated from your workspace’s collective knowledge.
• Scope by workspace or owner, filtering results by team, topic, or document author to fine-tune what’s indexed and queried.
• Stay synchronized automatically, so updates to Slite notes appear in Foqal’s knowledge graph without manual re-imports.

⚙️ How it works

Authentication is simple: connect using your Slite API key (found under Settings → API). This allows Foqal to:

• Retrieve and index notes from Slite
• Search within notes.
• Query AI-based answers through.

Each note’s title, URL, and content are automatically transformed into Foqal’s standardized knowledge format, ensuring consistent, high-quality answers across your workflows and chatbots.

💡 Use cases

• Customer Support: Equip agents with instant access to internal troubleshooting guides.
• Internal Helpdesk: Let employees self-serve answers from documented processes.
• Onboarding: Centralize team knowledge and keep it accessible directly within Foqal automations.
• AI-Assisted Writing: Combine Foqal’s prompt actions with Slite’s Q&A data for better content generation.

🔒 Security

This integration uses a secure API-key connection. Your Slite data never leaves your workspace and is accessed only through authenticated API calls initiated by Foqal. You can revoke access at any time in your Slite settings.

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