Sysdig’s Anthony Field and Foqal CEO Vlad Shlosberg discuss how Sysdig transformed its customer support by integrating Slack and automation, enabling high‑volume handling while maintaining service quality, in a 44‑minute webinar.
Sysdig's Anthony Field joined Foqal CEO Vlad Shlosberg to walk through how Sysdig rebuilt its customer support operation in Slack — using automation at scale to handle volume without sacrificing service quality. 44 min.
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