Think you still have a lot of time to migrate? Are you considering approvals and onboarding all the rest of the teams? Time is running out - come chat with us and you can see why our customers are calling Foqal the real atSpoke successor.
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Teaching your employees to message a specific bot, in a specific way, at a specific time is impossible. Agent gives your customers so many self-explanatory ways to make requests, you never have to think about onboarding customers to a platform again. All tickets simply appear in the queue - no education required.
Bring all of the teams and departments together under a single platform, whether its approval requests for IT, benefits questions for HR, expense reports for Finance, Foqal Agent has a workflow for each of your use cases.
Do you require a lot of context to understand the customer's concern? Does triaging a question take too many follow up questions? With custom forms, you can get all the context form the customer before engaging your agents.
We know that most of your requests require some approval - new hardware, software access, etc. By integrating with your IDP, Foqal will identify who should approve the request, send the approval request directly in Slack, and only engage your agents for provisioning if required.