Download Slack Support Guide

The Ultimate Slack support guide a free resource which outlines the different types of Slack models, the differences between customer support and customer success, strategies to get traction for your community, and how to get the most from your customer interactions in Slack.

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Which product is right for you?

Take a look at all of our products and decide which is best for your use case.

Agent

Agent centralizes support channels like email, web chat, and Slack allowing you to help your customers without leaving Slack

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Home

Give your customers a Home for support requests, to create tickets, and get help from you. Some call this a customer portal, but we call it your customers Home.

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Enterprise

Want to build support directly into your product? Have some big unique requirements. We would love to help!

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