Centralize support channels like Slack, email, and chat. Give your customers that personal touch while using the tools to allow you and your team to scale.
Give your customers a Home for support requests, to create tickets, and get help from you. It's not a customer portal, its a customer Home.
Want to build support directly into your product? Have some unique requirements? Let's work together to understand your needs and see how we can help.
Supporting customers in Slack, but using Zendesk? Finding it hard to scale? See how you can connect your Slack to Zendesk to give customers that personalized touch while using all of the tools of Zendesk
Do you love Intercom for Chat but wish you could bring your Slack support there as well? See how you can use the Foqal Agent connector to bridge Slack and Intercom - without your customers even knowing.
Are your employees messaging your team directly? Give them a way to create tickets directly in Slack and have all requests accounted for and automated.
Supporting your customers in Slack is awesome, but how do you scale? Here are some solutions to help you get answers to each of your customers.
You want to be more proactive with customers, but you don't have time. Well we can help you be proactive at scale and build great relationships with customers
...solutions pages for Customer Support and Success coming soon
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Foqal is building customer love for each of your clients - from enterprise to 1-person operations, have them love you equally!
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In the meantime, you can download our ultimate Slack guide. It's a whitepaper that tells you everything you will need to know about Slack Support.
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